Gaya APA
Gaspersz, Vincent. (2001).
Total quality management .
Jakarta:
PT Gramedia Pustaka Utama.
Gaya Chicago
Gaspersz, Vincent.
Total quality management.
Jakarta:
PT Gramedia Pustaka Utama,
2001.
Text.
Gaya MLA
Gaspersz, Vincent.
Total quality management.
Jakarta:
PT Gramedia Pustaka Utama,
2001.
Text.
Gaya Turabian
Gaspersz, Vincent.
Total quality management.
Jakarta:
PT Gramedia Pustaka Utama,
2001.
Print.